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Terms of Service

Effective Date: March 18, 2026

1. Acceptance of Terms

By accessing and using the website deltatreedoctors.com (the "Site") operated by Delta Tree Doctors ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site or our services. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes acceptance of the revised Terms.

2. Description of Services

Delta Tree Doctors provides professional tree care services in Jonesboro, Arkansas, and surrounding communities in Northeast Arkansas. Our services include, but are not limited to:

  • Tree removal
  • Tree trimming and pruning
  • Emergency tree service (24/7)
  • Stump grinding and removal
  • Tree health assessment
  • Land clearing

Service availability, scheduling, and scope may vary depending on location, weather conditions, and other factors. All services are subject to an on-site assessment and written estimate prior to work commencing.

3. Estimates and Pricing

All estimates provided by Delta Tree Doctors are free of charge and carry no obligation. Estimates are based on the conditions observed during the on-site assessment and represent our best professional judgment at the time of inspection.

Final pricing may differ from the initial estimate if:

  • Site conditions change between the estimate and the scheduled service date
  • Hidden conditions are discovered during the course of work (e.g., internal decay, underground utilities, concealed structural damage)
  • The customer requests additional work beyond the original scope

Any changes to the estimated price will be communicated to and approved by the customer before additional work is performed. We do not charge for work that was not agreed upon.

4. Scheduling and Cancellation

Scheduled services may be subject to delay or rescheduling due to severe weather, equipment issues, or other circumstances beyond our control. We will make reasonable efforts to notify you of any scheduling changes as soon as possible. Emergency services are prioritized and may affect non-emergency scheduling.

If you need to cancel or reschedule a service appointment, please contact us at least 24 hours in advance at (870) 771-3364. There is no cancellation fee for appointments cancelled with adequate notice.

5. Customer Responsibilities

By engaging our services, you represent and warrant that:

  • You are the property owner or have authorization from the property owner to request tree services
  • You will provide accurate information about the property and the work requested
  • You will ensure safe access to the work area, including clearing vehicles, pets, and personal property
  • You will disclose any known hazards, underground utilities, property lines, or easements relevant to the work

6. Limitation of Liability

Delta Tree Doctors is fully licensed and insured, carrying comprehensive general liability and workers' compensation insurance. We take every precaution to perform work safely and professionally.

However, to the fullest extent permitted by law:

  • Delta Tree Doctors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services or the use of this Site
  • Our total liability for any claim arising from services performed shall not exceed the total amount paid by the customer for the specific service in question
  • We are not responsible for pre-existing property conditions, damage caused by natural events during or after service, or damage resulting from conditions not visible or known at the time of the estimate

Tree work inherently involves risk. While we employ industry best practices and ISA-certified arborists, certain outcomes (such as the future health of a treated tree) cannot be guaranteed.

7. Insurance and Liability Coverage

Delta Tree Doctors maintains comprehensive general liability insurance and workers' compensation coverage for all employees. Proof of insurance is available upon request prior to the commencement of any work. Our insurance coverage protects both our team and your property during the course of our services.

8. Payment Terms

Payment terms will be outlined in the written estimate or service agreement provided before work begins. We accept major credit cards, checks, and cash. Payment is due upon completion of services unless other arrangements have been made in writing. For larger projects, a deposit or progress payments may be required as outlined in the service agreement.

9. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of Delta Tree Doctors or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, perform, or otherwise use any content from this Site without our prior written consent.

The "Delta Tree Doctors" name, logo, and all related marks are trademarks of Delta Tree Doctors. Unauthorized use of any trademark displayed on this Site is strictly prohibited.

10. Website Use

You agree to use this Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates any applicable local, state, or federal law or regulation
  • Attempt to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site
  • Use any automated system, including bots, scrapers, or spiders, to access the Site for any purpose
  • Introduce any viruses, malware, or other harmful code to the Site

11. Third-Party Links

This Site may contain links to third-party websites or services that are not owned or controlled by Delta Tree Doctors. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. Accessing third-party links is at your own risk.

12. Indemnification

You agree to indemnify, defend, and hold harmless Delta Tree Doctors, its officers, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

13. Disclaimer of Warranties

This Site is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the Site is at your sole risk.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Arkansas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Craighead County, Arkansas, and you hereby consent to the personal jurisdiction and venue of such courts.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and Delta Tree Doctors regarding the use of the Site and our services. These Terms supersede any prior agreements or communications between you and us.

17. Contact Us

If you have any questions about these Terms of Service, please contact us:

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