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24/7 Storm Damage Response & Fallen Tree Removal

Emergency Tree Service in Jonesboro, AR

When a tree crashes through your roof at 2 a.m. during a thunderstorm, you need a crew that answers the phone and shows up ready to work. Delta Tree Doctors provides 24/7 emergency tree service throughout Jonesboro, Craighead County, and all of Northeast Arkansas. Our emergency crews are equipped, insured, and trained to handle fallen trees on homes, vehicles, driveways, power lines, and any urgent hazard that cannot wait until morning. We answer our phones around the clock, 365 days a year — because trees do not wait for business hours to fail.

Northeast Arkansas sits in a region that experiences some of the most severe weather in the country. The convergence of warm Gulf moisture and cold fronts from the plains creates a storm pattern that delivers intense thunderstorms, derechos, ice storms, and tornadoes to Craighead County and the surrounding communities with regularity. Every spring, powerful thunderstorm cells move through Jonesboro producing straight-line winds that exceed 70 miles per hour, snapping trunks, uprooting root plates, and sending massive limbs crashing into homes and across roadways. Winter brings ice storms that coat branches in heavy ice, turning every mature tree on your property into a potential hazard as limbs bow and break under the accumulated weight.

Common Emergency Scenarios We Handle

Our emergency crews respond to a wide range of urgent tree situations across Jonesboro and the surrounding area. Here are the most common calls we receive:

  • Tree on house or roof — This is the most urgent call we receive. A tree resting on your roof can cause progressive structural damage with every passing hour, especially during rain. We prioritize these calls above all others and work to stabilize the situation as quickly as possible.
  • Tree blocking driveway or road — After a storm, fallen trees across driveways, private roads, and parking lots prevent residents from leaving their property or accessing their homes. We clear these obstructions rapidly so you can get back to normal.
  • Tree on vehicle — A large limb or entire tree on your car or truck is both a safety hazard and an insurance matter. We remove the tree carefully to minimize additional vehicle damage and provide photo documentation for your insurance claim.
  • Tree on power lines — Fallen trees tangled in power lines are extremely dangerous. Do not approach. Call us and your utility provider immediately. We coordinate with Craighead Electric Cooperative, Entergy Arkansas, and the City of Jonesboro utilities to safely de-energize lines before removal work begins.
  • Partially uprooted or leaning trees — A tree that has partially uprooted or developed a sudden lean during a storm may not have fallen yet, but it can come down at any moment. These situations require immediate professional assessment to determine whether the tree can be stabilized or needs immediate removal.
  • Storm-split trunks — Severe storms can split a tree trunk down the middle, leaving two halves leaning in opposite directions. This is structurally catastrophic and the tree needs to come down before either half falls uncontrolled.

Our Emergency Response Process

1

Call Us 24/7

Call (870) 771-3364 any time, day or night. A real person answers — not a voicemail, not a call center. Tell us what happened and where you are located. We triage every call by severity and dispatch accordingly. Trees on occupied structures and active power line hazards receive highest priority.

2

Rapid Assessment

Our emergency crew arrives on-site and assesses the situation. We identify immediate safety hazards, determine the safest removal approach, coordinate with utility companies if power lines are involved, and communicate a clear plan to you before work begins. We also document the scene with photographs for your insurance records.

3

Emergency Removal & Stabilization

We remove the fallen tree or hazardous limbs using chainsaws, rigging, cranes, and bucket trucks as needed. If a tree is on your roof, we work carefully to extract it without causing additional structural damage. We tarp exposed roof sections when possible to prevent water intrusion until your roofer can make permanent repairs. All debris is cleared from your property.

What to Do When a Tree Falls

If a tree has fallen on or near your home during a storm, follow these steps to stay safe while you wait for our crew to arrive:

  • Evacuate if necessary — If a tree has compromised the structural integrity of your home or if you smell gas, leave the building immediately and call 911.
  • Stay away from downed power lines — Assume any wire on the ground is live. Keep at least 35 feet of distance and keep children and pets away.
  • Do not attempt to remove the tree yourself — Chainsaws and fallen trees are an extremely dangerous combination, especially in storm conditions with wet footing and tangled debris. Leave it to trained professionals.
  • Document the damage — If it is safe to do so, take photographs from a safe distance for your insurance claim.
  • Call us at (870) 771-3364 — We will get a crew to you as quickly as possible.

Insurance Documentation and Claims Support

Dealing with your insurance company after storm damage is stressful. We make it easier by providing detailed photo documentation of the damage, written descriptions of the work performed, and itemized invoices that insurance adjusters can process quickly. Most homeowner insurance policies in Arkansas cover tree removal when a tree has fallen on an insured structure (your home, garage, shed, or fence). We have worked with every major insurance carrier in the region and can help you understand what your policy is likely to cover before work begins.

Areas We Serve for Emergency Response

Our emergency response coverage extends throughout Northeast Arkansas, including Jonesboro and all neighborhoods along I-555, Highway 63, Highway 49, and the surrounding residential areas. We regularly respond to emergency calls in Indian Hills, Valley View, Nettleton, and the neighborhoods along Highland Drive and Red Wolf Boulevard. Our crews also cover Brookland, Lake City, Trumann, Paragould, and communities within a 50-mile radius of Jonesboro. During major storm events, we bring in additional crews and equipment to handle the increased call volume across the region.

When You Need Emergency Tree Service

Do not wait and hope a damaged tree stays standing through the night. Trees that have been compromised by storm damage are unpredictable — a partially uprooted tree can finish falling hours or days after the initial event, often when wind picks up again. If you have a tree on your house, across your driveway, tangled in power lines, or leaning dangerously toward a structure, call us immediately. We are available 24 hours a day, 7 days a week, and we respond to urgent situations as fast as we can safely get a crew to your location.

Frequently Asked Questions

For trees on occupied structures and active safety hazards, we typically have a crew on-site within two to four hours during normal conditions. After major regional storm events when call volume is extremely high, response times may be longer, but we triage all calls by severity and handle the most dangerous situations first. Call (870) 771-3364 any time to get in the queue.
In most cases, yes — if a tree has fallen on an insured structure (home, garage, fence, or other covered building), your homeowner's insurance policy typically covers the cost of tree removal and associated cleanup. We provide detailed documentation and itemized invoices designed for easy insurance processing. We recommend calling your insurance provider after calling us to open a claim as soon as possible.
Our crews do not work during active lightning, active tornado warnings, or conditions with sustained dangerous winds. Once the immediate weather threat passes, we begin dispatching crews to the highest-priority calls. Safety for our crew and your family is always our first consideration.

What Our Clients Say

★★★★★

"That ice storm in January took out a huge pine right onto our front porch. We called Delta Tree Doctors before sunrise and they were at our house by 8am. They got the tree off the porch, tarped the damage, and had everything cleaned up by lunch. Saved us from so much more damage. Cannot thank them enough."

C
Cindy H. Trumann — Emergency Tree Service

Tree Emergency? Call Us Right Now.

We are available 24 hours a day, 7 days a week. Do not wait — call Delta Tree Doctors for immediate emergency response.

Call (870) 771-3364 Request Emergency Service
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